On behalf of the Chair, there will be an announcement about the arrangements in case of fire or other events that might require the meeting room or building’s evacuation.

On behalf of the Chair, there will be an announcement about the arrangements in case of fire or other events that might require the meeting room or building’s evacuation.

On behalf of the Chair, there was an announcement about the arrangements in case of fire or other events that might require the meeting room or building’s evacuation.

Apologies received from Councillor Barry Mugglestone.

Apologies received from Councillor Barry Mugglestone.

Apologies received from Councillor Barry Mugglestone.

Members are invited to disclose any interests in any of the items on the agenda at this point of the meeting. Members may still disclose an interest in an item at any time prior to the consideration of the matter.

There were no disclosures of interest.

There were no disclosures of interest.

To approve as a correct record the minutes of the meeting held on 12^th June 2024 and to authorise the Chair to sign them.

The minutes of the meeting held on 12^th June 2024, were agreed as a correct record and the Chair signed them.

The minutes of the meeting held on 12^th June 2024, were agreed as a correct record and the Chair signed them.

Report: Cabinet approval of the new Customer Service Strategy

Presented by: Cllr Paul Middleton, Cabinet Member for Digital Transformation, IT and Customer Services

Cabinet

·        Approved the contents of the draft Customer Service Strategy for the Council – see Appendix A;

·        Approved the new Customer Service Standards – see Appendix B;

·        Agreed that the strategy be published in September 2024; and

·        Delegated authority to the Director of Customer Services to take forward the activities set out in the Roadmap – see Appendix C.

Report: Cabinet approval of the new Customer Service Strategy

Presented by: Cllr Paul Middleton, Cabinet Member for Digital Transformation, IT and Customer Services

Summary

1.     The Council is committed to delivering excellent customer service, raising customer satisfaction levels and meeting the needs of its resident, service users and other  ...  view the full minutes text for item 207.

Report: Improvement & Transformation Plan

Presented by: Councillor Ray Morgon, Leader of the Council

Cabinet

(1)  Approved the Improvement and Transformation Plan.

(2)  Authorised the Chief Executive to implement and deliver the Plan and to agree any changes to the Plan as he shall deem necessary to satisfy the terms and conditions of the capitalisation directive.

Cabinet noted that the delivery of actions set out within this plan is the responsibility of theExecutive Leadership Team and that this plan will be subject to regular and frequent monitoring and reporting.

Report: Improvement & Transformation Plan

Presented by: Councillor Ray Morgon, Leader of the Council

Summary

Havering is a well-run cost effective Council. Our unit costs are the 16th lowest compared to 16 other Outer London boroughs, i.e. the lowest as assessed by LG Futures. We are ranked by IMPOWER (at their  ...  view the full minutes text for item 208.

Report: DLUHC Productivity Plan

Presented by: Councillor Ray Morgon, Leader of the Council

Cabinet

Approved the Productivity Plan.

Report: DLUHC Productivity Plan

Presented by: Councillor Ray Morgon, Leader of the Council

Summary

The Government is reviewing productivity across all public services and local government is included in this exercise. The recent Local Government Finance Settlement announced that councils would be asked to produce productivity plans. A letter received  ...  view the full minutes text for item 209.

Report: Annual Performance Report 2023/24

Presented by: Councillor Ray Morgon, Leader of the Council

Cabinet

1.     Noted the 2023/24 annual performance report

2.     Agreed to publish the report on the council’s website

Report: Annual Performance Report 2023/24

Presented by: Councillor Ray Morgon, Leader of the Council

Summary

This is the Councils Annual Performance Report that enables a transparent review and scrutiny of the Council’s overall performance for its residents. It provides an overview of the outcomes of priorities and projects outlined in  ...  view the full minutes text for item 210.

Report: Sheltered Housing Lift Project

Presented by: Councillor Paul McGeary, Cabinet Member for Housing & Property

Cabinet

Approved the award of a contract to build the nine lifts to Kirkman and Jourdain Ltd, at the cost of £1,438,813 with the contract estimated to commence late July 2024 and conclude October 2025.

Report: Sheltered Housing Lift Project

Presented by: Councillor Paul McGeary, Cabinet Member for Housing & Property

Summary

This report concerns the award of a contract, after a compliant tender process, for the construction of nine lifts housed in small extensions at three two-storey sheltered schemes in Havering.

The works were requested  ...  view the full minutes text for item 211.

Report: Approval to consult on the East London Joint Waste Plan

Presented by: Councillor Williamson, Cabinet Member for Regeneration

Cabinet

Agreed the publication of the Draft East London Joint Waste Plan and associated documents (attached as Appendix 1, 2, 2.1 and 3) for at least a 6-week period of statutory public consultation under regulation 18 of the Town and Country Planning (Local Planning) (England) Regulations 2012, with an anticipated start date in late July 2024

Report: Approval to consult on the East London Joint Waste Plan

Presented by: Councillor Williamson, Cabinet Member for Regeneration

Summary

This report seeks approval to consult on the Draft East London Joint Waste Plan (ELJWP). The ELJWP has been produced jointly with Redbridge, Newham, and Barking and Dagenham. It is  ...  view the full minutes text for item 212.

Report: Starting Well Ofsted Improvement Plan

Presented by: Councillor Oscar Ford, Cabinet Member for Children & Young People

Cabinet

Endorsed and adopted the content of the costed Starting Well Ofsted Improvement Plan.

Report: Starting Well Ofsted Improvement Plan

Presented by: Councillor Oscar Ford, Cabinet Member for Children & Young People

Summary

This report seeks approval to consult on the Draft East London Joint Waste Plan (ELJWP). The ELJWP has been produced jointly with Redbridge, Newham, and Barking and Dagenham. It is an update  ...  view the full minutes text for item 213.