Cabinet will be asked to agree changes to the complaints policy and process.
Decision type: Key
Reason Key: Affects more than 1 ward;
Decision status: Recommendations Approved
Notice of proposed decision first published: 01/06/2023
Decision due: 19 Jul 2023 by Cabinet
Lead director: Chief Executive
Contact: Caroline Little Email: caroline.little@havering.gov.uk.
Consultation process
All relevant business partners will be consulted, as well as the Cabinet and the Senior Leadership Team.
A public consultation has also taken place.