Issue details
Telecare and Out of Hours Response Service
Permission to procure a new alarm receiving centre to support call handling for Telecare, Building Alarms and Out of Hours Response in Housing Operations
Decision type: Key
Reason Key: Expenditure > £500,000;
Decision status: For Determination
Notice of proposed decision first published: 28/07/2026
Decision due: Not before 29th Oct 2026 by Cabinet Member for Housing Allocation
Lead director: Strategic Director, Place
Contact: Poppya Khanam, Project Officer Email: Poppya.khanam@havering.gov.uk.
Consultation process
Internal consultation will take place with all relevant Business Partners and departments that utilise the service, such as Social Care and Housing Repairs