Issue details
Review of the Complaints Process
Cabinet is asked to agree changes to the complaints process
Decision type: Key
Reason Key: Affects more than 1 ward;
Decision status: Recommendations Approved
Notice of proposed decision first published: 04/08/2022
Decision due: 8 Mar 2023 by Cabinet
Contact: Caroline Little Email: caroline.little@havering.gov.uk.
Consultation process
All relevant business partenrs in oneSource will be consulted together with the Senior Leadership team.
Decisions
- 21/03/2023 - Review of the Complaints Process
Agenda items
- 08/03/2023 - Cabinet Review of the Complaints Process 08/03/2023