Issue details

IT Consultancy for MS Dynamics 365 CRM roll-out - Contract Award

A decision to award a contract to a specialist vendor (Microsoft Gold Partner) to implement the Microsoft Dynamics 365 CRM system following a procurement exercise.

Decision type: Key

Reason Key: Expenditure > £500,000;

Decision status: Abandoned

Notice of proposed decision first published: 19/03/2021

Anticipated restriction: Part exempt  - View reasons

Decision due: Not before 14th Jul 2022 by Chief Operating Officer

Lead member: Cabinet Member for Finance & Transformation

Lead director: Chief Operating Officer


All relevant members, officers and business partners will be consulted.


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