Decision type: Key
Reason Key: Affects more than 1 ward;
Decision status: Recommendations Approved
Notice of proposed decision first published: 09/11/2016
Decision due: 14 Dec 2016 by Cabinet
Lead director: Chief Operating Officer
Contact: Chief Operating Officer.
Consultation process
Web questionnaire at point of web use.
Consultees
Senior officers on the Customer Experience Board, information and feedback from customers completing the new web questionnaire.