Agenda item

Councillor Steven Kelly, Leader of the Council, introduced the report

The report set out the performance of the Council’s Corporate Performance Indicators for Quarter 3 (October to December 2013) 2013/14, against the five Living Ambition Goals of the Corporate Plan:

·         Environment

·         Learning

·         Towns and Communities

·         Individuals

·         Value

The report identified where the Council was performing well (Green) and not so well (Amber and Red).  The variance for the ‘RAG’ rating was:

·           Red = more than 10% off the Quarter 3 Target  and where performance had not improved compared to Quarter 3 2012

·           Amber = more than 10% off the Quarter 3 Target and where performance had improved or been maintained compared to Quarter 3 2012/13.

·           Green = on or within 10% of the Quarter 3 Target

Where the RAG rating was ‘Red’, a ‘Corrective Action’ box had been included.  This highlighted what action the Council was taking to address poor performance, where appropriate.

Also included in the report is a Direction of Travel (DoT) column which compared performance in Quarter 3 2013/14 with performance in Quarter 3 2012/13. 

Cabinet discussed various elements within the report such as having some of the percentages replaced by actual figures as they would provide a more cogent representation of scale.  It also considered whether some descriptions needed to be clearer and, in respect of the Performance Indicators relating to Corporate Complaints, it noted the Chief Executive’s comments about their veracity and that there had been a recent review to see what could be done to improve them.

Reasons for the decision:

To provide Cabinet Members with a quarterly update on the Council’s performance against the Corporate Performance Indicators

Other options considered:

Not applicable.

Cabinet reviewed and noted the report