Agenda and draft minutes
Venue: Appointment Centre Room 10 & 11, Town Hall, Romford
Contact: Taiwo Adeoye - 01708 433079 Email: taiwo.adeoye@onesource.co.uk
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APOLOGIES FOR ABSENCE AND ANNOUNCEMENT OF SUBSTITUTE MEMBERS Receive (if any) Minutes: Apologies were received for the absence of Councillor John Wood and Ray Best. +Councillor Damian White substituted for Councillor Best.
The Sub-Committee also received an apology from Councillor Graham Williamson who had been invited to the meeting.
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DISCLOSURE OF INTERESTS Members are invited to disclose any interests in any of the items on the agenda at this point of the meeting. Members may still declare an interest in an item at any time prior to the consideration of the matter.
Minutes: Councillor Damian White disclosed a Non-Pecuniary Interest during discussions on the Waterloo Road & Queens Street development - by virtue as the former Council Leader.
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To approve as a correct record the minutes of the meeting of the Committee held on 16 July 2024 and authorise the Chairman to sign them Minutes: The minutes of the sub-committee meeting held on 16 July 2024 were agreed as a correct record and signed by the Chairman.
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VERBAL UPDATE - BANK HOLIDAY REFUSE COLLECTION PDF 159 KB Cover report attached. Minutes: The Sub-Committee received a verbal presentation from the Director of Environment regarding the waste collection issues on the 6th of May Bank holiday. Apologies were extended for the disruption caused to the service and inconvenience to residents.
The Sub-Committee was informed that Urbaser, the waste management company, had been taken over by FCC. It was stated while some changes were anticipated, many of the senior staff from Urbaser remained in place.
The Director of Environment informed Members that discussions with FCC regarding contractual adjustments, such as parent company guarantees, were ongoing. Officers assured the sub-committee of its continued partnership with FCC.
It was mentioned that previously, under Serco, a catch-up service operated, with collections delayed by a day after bank holidays but under the current contract, collections occur on bank holiday Mondays (except during Christmas/New Year) to simplify the process for residents. Communications were consistently issued to inform residents of this arrangement.
The Sub-Committee was informed that a misalignment in terms and conditions for waste collection staff on certain bank holidays led to the disruption. During the transition from Serco to Urbaser (now FCC), due diligence regarding the Transfer of Undertakings (Protection of Employment) Regulations (TUPE) was conducted by the contractor. However, the terms for bank holiday collections had not been finalised.
It was stated that previous bank holiday collections were completed successfully, ongoing consultations about contractual changes during the Easter period were not fully resolved by the May Bank holiday. This led to some staff, with union support, opposing the new terms, which resulted in insufficient resources on 6th May 2024.
The Director of Environment stated that the Council was informed of the issue at short notice, with efforts been made to minimise resident inconvenience by updating communications through the call centre, website and other channels. The information that was sent to residents informed that collections would be delayed by one day due to the shortage of resources for the 6th May rounds.
The Sub-Committee was informed that the Service worked proactively with its communications team to address the situation and ensure residents were informed about the adjusted schedule. The situation underscored the importance of finalising contractual agreements during contractor transitions to prevent similar issues in the future.
In response to a Member enquiry, on resident communication and disruption. It was stated that messages were sent through the call centre and other channels to inform residents of the disruption to waste collection services. It was acknowledged that the disruption was unexpected and caused inconvenience, especially as the service was relatively new.
With regards performance management and monitoring, Members were informed that a comprehensive performance and client management system was in place to monitor service delivery. Issues during the disruption period were escalated to the UK Operations Director for Urbaser (now FCC) and discussed in regular client management meetings.
It was stated that these meetings addressed service failures, mitigation strategies, and contractual provisions for rectifying issues, including performance deductions and monetary penalties. Since the May incident, no further issues ... view the full minutes text for item 61. |
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HOUSING RESIDENT SAFETY AND COMPLIANCE PERFORMANCE UPDATE PDF 139 KB Report to follow if available Additional documents: Minutes: The Sub-Committee received an update report on the position of Housing Services Resident Safety and Compliance programmes against its statutory and regulatory duties under the Building Safety Act 2022 from the Assistant Director of Housing Property Services.
The report provided an update on the Services current activities on the approximately 9,400 homes and 2,500 leasehold properties, including around 15 tower blocks and over 1,000 medium- and low-rise blocks. housing programs that the Council owns and manages.
The Assistant Director of Housing Property Services explained that as a landlord, LBH fulfilled its statutory duty to ensure that each of the properties was safe and met all relevant statutory requirements. This included regular testing and servicing of equipment, adhering to consumer standards set by the regulator for social housing, and compliance with the Building Safety Act as mandated by the building safety regulator.
Members noted that appendix one of the report detailed the compliance features, both old and new. The first heading related to Fire Safety. It was noted that there were no "switch on" notices applications received, which was positive, and there were also no outstanding logs. The Services remained in regular contact regarding the overall safety of everything.
The report also noted that fire risk assessments were conducted on a risk-based cycle, typically between one to three years, and at present, 100% of the properties had an updated assessment. The report also highlighted that dry riser testing was up to date, with 100% of the necessary certifications in place. In terms of fire alarm testing, as of last month, 95.45% of alarms were tested in July. The only block outstanding at that time was the recently completed New Green and Path Rise, which had since been added to the schedule, and the fire alarms were tested there on the 6th of August, bringing the figure back up to 100%. This update confirmed that all was in good order.
The Sub-Committee was informed that the Service needed to register some of its buildings with the Building and Safety Regulator due to their high-risk status. Fifteen buildings, defined as being over seven stories or at least 18 meters high, were registered with the building safety regulator. Additionally, in May the Building and Safety Regulator building safety regulator requested building safety case files for five of these buildings. The Council successfully submitted these files to the Building and Safety Regulator and were awaiting the outcome of these submissions.
Communal door checks had been undertaken in 13 out of the 15 high-rise buildings. The two remaining buildings, Park Rise and another unnamed building, were not yet occupied, and door checks were scheduled to commence once they were occupied.
For flat entrance doors and general needs, door checks were completed in 244 properties, but 298 properties encountered multiple no-access issues, indicating that access had been attempted three times or more. This issue was now being addressed as part of the KMT contract, which was also part of the Landlord's gas safety record and inspections. The ... view the full minutes text for item 62. |
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WATERLOO AND QUEEN STREET, PHASE , BLOCK 1 AND 2 UPDATE PDF 190 KB Report attached. Additional documents:
Minutes: The Director Housing & Property and the Senior Regeneration Manager provided the Sub-committee an update on the evolving changes to the Part B (Fire Safety) of the Building Regulations and the implications for the Waterloo and Queens Street regeneration sites.
It was noted that the Bridge Close development scheme had recently been amended to include a dual-staircase design, which required substantial redesign. The planning approval process would likely need to restart which would cause further delays.
The complexity of the Bridge Close site, including the potential need for a Planning Compulsory Purchase Order (CPO) was highlighted as a contributing factor to the delays.
The Sub-committee was informed that despite losing some units in the redesign, the scheme remained viable from a regeneration perspective, aligning with anticipated regulatory changes. The evolving building regulations and lack of detailed guidance under BS 9991 were discussed as challenges. The Service had proactively redesigned schemes like Bridge Close to include dual staircases in anticipation of these changes.
The Senior Regeneration Manager explained that while Bridge Close was in a good position due to early adjustments, other schemes with existing single-staircase designs might face more significant delays and redesign requirements.
The Sub-Committee agreed to exclude the public from the remainder of the meeting due to the nature of the business and the potential disclosure of exempt information under Paragraph 3 of part 1 of schedule 12Aof the Local Government Act 1972.
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