Agenda and minutes

Venue: Town Hall, Main Road, Romford

Contact: Luke Phimister 01708434619  Email: luke.phimister@onesource.co.uk

Items
No. Item

161.

CHAIR'S ANNOUNCEMENTS

The Chair will announce details of the arrangements in case of fire or other events that might require the meeting room or building’s evacuation.

 

162.

APOLOGIES FOR ABSENCE

(if any) – receive.

Minutes:

Apologies were received from Joanne Sladden and Denise Broom.

163.

DISCLOSURE OF INTEREST

Members are invited to disclose any interest in any items on the agenda at this point of the meeting.

 

Members may still disclose any interest in an item at any time prior to the consideration of the matter.

 

Minutes:

There were no disclosures of interests.

164.

MINUTES OF THE MEETING pdf icon PDF 410 KB

To approve as correct the minutes of the meeting held on 25 April 2023 (attached) and authorise the Chair to sign them.

 

Minutes:

The minutes of the previous meeting were agreed as a correct record.

165.

TO RECEIVE FEEDBACK FROM RECENT MEETINGS OF THE PENSIONS COMMITTEE

Minutes:

There were no minutes from the Pensions Committee to present to the Board.

166.

PENSIONS ADMIN PERFORMANCE REPORT Q4 22/23 pdf icon PDF 3 MB

Report and appendix attached

Additional documents:

Minutes:

The Board was presented with the pension’s administration performance report.

 

Members noted the helpdesk call wait times were on target following a drop during the ‘go live’ period. Members also noted that the February 23 customer satisfaction score of 75% was an anomaly.

 

The Board noted the report.

167.

COP14 CHECKLIST pdf icon PDF 113 KB

Documents attached

Additional documents:

Minutes:

The Board was presented with the COP14 checklist.

 

It was noted that across the board it was amber but the position is better now. It was also noted that officers would get the quarterly breakdown from LPP to look for trends. It was explained to members that any errors in the data is the responsibility of the Council.

 

The Board noted the report.

168.

MEMBER COMMUNICATIONS PLAN pdf icon PDF 436 KB

Document attached

Minutes:

The Board was presented with the member communications plan.

 

It was explained by officers that the plan was to be proactive to push information out to members and there were a number of areas that could be followed up on. The Board was pleased to see a plan in place.

 

The Board noted the report.

169.

RISK REGISTER pdf icon PDF 405 KB

Document attached

Minutes:

The Board was presented with the risk register.

 

It had been agreed that the Board would scrutinise 1 risk per meeting. The risk presented was regarding inappropriate assumptions used in calculations and valuations and poor quality data provided or not maintained. Members noted the likelihood and impact for both were green (E/3). Members noted a service review had been presented to the Pensions Committee on 8th November 2022.

 

The members noted the report and agreed for the next risk to be brought to the next meeting.

170.

INDEPENDENT CHAIR

Verbal update to be given

Minutes:

The Board was presented with information relating to the independent Chair.

 

It was explained to members the documents were having to be reworked with performance monitoring wording built in. It was noted that the Council’s HR team would be assisting in collating the performance monitoring template and the role would be ready to be re-advertised after that work had been done.

 

The Board noted the update.