Agenda
PDF 543 KBVenue: Havering Town Hall, Main Road, Romford
Contact: Anthony Clements 01708 433065 Email: anthony.clements@oneSource.co.uk
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CHAIRMAN'S ANNOUNCEMENTS The Chairman will announce details of the arrangements in case of fire or other events that might require the meeting room or building’s evacuation.
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APOLOGIES FOR ABSENCE AND ANNOUNCEMENT OF SUBSTITUTE MEMBERS (if any) - receive.
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DISCLOSURE OF INTERESTS Members are invited to disclose any interest in any of the items on the agenda at this point of the meeting.
Members may still disclose any interest in an item at any time prior to the consideration of the matter.
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To approve as a correct record the minutes of the meeting of the Board held on 7 May 2024 (attached) and to authorise the Chairman to sign them.
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CUSTOMER SERVICE STRATEGY UPDATE Report attached. Additional documents: |
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TARGET OPERATING MODEL Report to follow. |
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OVERVIEW AND SCRUTINY RULES: EXCEPTIONS TO THE CALL-IN (REQUISITION) PROCEDURE Report attached. |