Agenda

Adjudication and Review Committee - Wednesday, 6th January, 2021 7.00 pm

Venue: Town Hall

Contact: Richard Cursons Tel: 01708 432430 e-mail: richard.cursons@onesource.co.uk

Items
No.	Item
1.	CHAIRMAN'S ANNOUNCEMENTS
2.	APOLOGIES FOR ABSENCE & SUBSTITUTE MEMBERS (if any) – receive.
3.	DISCLOSURE OF INTERESTS Members are invited to disclose any interests in any of the items on the agenda at this point of the meeting. Members may still disclose an interest in an item at any time prior to the consideration of the matter.
4.	MINUTES PDF 278 KB To approve as a correct record, the minutes of the meeting of the Committee held on 5 March 2020 (attached) and to authorise the Chairman to sign them.
5.	COMPLAINTS PERFORMANCE REPORT QUARTER 2 PDF 227 KB Report attached. Additional documents: Complaints Appendix 1 - Qtr 2 Complaint Stats , item 5. PDF 2 MB Complaints Appendix 2 - Qtr 2 Ombudsman Activity report , item 5. PDF 743 KB
6.	LOCAL GOVERNMENT AND SOCIAL CARE OMBUDSMAN ANNUAL LETTER REPORT 2019/20 PDF 302 KB View the background to item 6. Report attached. Additional documents: Ombudsman Appendix 1 - LGSCO Annual Review letter 2019-20 , item 6. PDF 145 KB Ombudsman Appendix 2 - Ombudsman Activity report Year End 2019-2020 , item 6. PDF 775 KB
7.	COMMITTEE'S WORK PROGRAMME The Committee is invited to consider items for inclusion on its future work programme.