Agenda and draft minutes

STAGE 3 COMPLAINTS PANEL, Governance Committee - Thursday, 21st July, 2022 1.00 pm

Venue: Committee Room 1-Town Hall. View directions

Contact: Christine Elsasser 01708 433675  e-mail:  christine.elsasser@onesource.co.uk

Note: 3 Member Panel 

Items
No. Item

10.

CHAIRMAN'S ANNOUNCEMENTS

The Chairman will announce details of the arrangements in case of fire or other events that might require the meeting room or building’s evacuation.

11.

APOLOGIES FOR ABSENCE & SUBSTITUTE MEMBERS

(If any) - receive

Minutes:

Apologies for inability to attend the meeting were received from Councillor Ray Morgon. It was determined that Councillor Martin Goode would sit as Chairman for the meeting.

12.

DISCLOSURE OF INTERESTS

Members are invited to disclose any interest in any of the items on the agenda at this point of the meeting. 

 

Members may still disclose any interest in any item at any time prior to the consideration of the matter.

Minutes:

There were no disclosures of interest.

13.

Corporate Complaints Procedure

Minutes:

Members were reminded that Panels had two options under the new process: Consider the complaint and reach a decision at this meeting or adjourn and reconvene for a formal hearing.

 

14.

Stage 3 Briefing for Members Review Panel - ENQ-0999081

Minutes:

The Committee considered the complaint and reached a decision. The complainant would receive a written outcome and a formal hearing was not required.

 

15.

Stage 3 Briefing for Members Review Panel - ENQ-01797-F6V9

Minutes:

The Committee considered the complaint and reached a decision. The complainant would receive a written outcome and a formal hearing was not required.