Agenda

Stage 3 Complaint Request Review HA, Governance Committee - Thursday, 21st March, 2024 10.00 am

Venue: Town Hall, Main Road, Romford

Contact: Anthony Clements tel: 01708 433065  e-mail:  anthony.clements@onesource.co.uk

Items
No. Item

1.

CHAIR'S ANNOUNCEMENTS

The Chair will announce details of the arrangements in case of fire or other events that might require the meeting room or building’s evacuation.

2.

APOLOGIES FOR ABSENCE & SUBSTITUTE MEMBERS

(If any) - receive

3.

DISCLOSURE OF INTERESTS

Members are invited to disclose any interest in any of the items on the agenda at this point of the meeting. 

 

Members may still disclose any interest in any item at any time prior to the consideration of the matter.

4.

Exclusion of the Public

To consider whether the public should now be excluded from the remainder of the meeting on the grounds that it is likely that, in view of the nature of the business to be transacted or the nature of the proceedings, if members of the public were present during these items there would be disclosure to them of exempt information within the meaning of paragraph 1 of Schedule 12A to the Local Government Act 1972; and, if it is decided to exclude the public on these grounds, the Hearings Panel to resolve accordingly on the motion of the Chairman.

 

5.

Children's Social Care Complaints, Comments & Compliments Policy pdf icon PDF 573 KB

6.

Guidance Notes for Complainants pdf icon PDF 289 KB

7.

Stage 3 Complaint Review Request Report

8.

Conclusion of meeting