Agenda and minutes

Venue: Council Chamber, Town Hall

Contact: Luke Phimister 01708 434619  Email: luke.phimister@onesource.co.uk

Media

Items
No. Item

36.

APOLOGIES FOR ABSENCE AND ANNOUNCEMENT OF SUBSTITUTE MEMBERS

(if any) - receive.

 

Minutes:

There was no apologies for absence.

37.

DECLARATION OF INTERESTS

Members are invited to declare any interests in any of the items on the agenda at this point of the meeting.  Members may still declare an interest in an item at any time prior to the consideration of the matter.

 

Minutes:

There were no disclosures of interest.

38.

CHAIRMAN'S ANNOUNCEMENTS

The Chairman will announce details of the arrangements in case of fire or other events that might require the meeting room or building’s evacuation.

 

39.

MINUTES pdf icon PDF 181 KB

To approve as a correct record the minutes of the meetings of 9th February 2021 and to authorise the Chairman to sign them.

 

Minutes:

The minutes of the meeting held on 9th February 2021 were agreed as a correct record and would be signed by the Chairman at a later date.

40.

QUARTER 4 PERFORMANCE 2020-2021 pdf icon PDF 530 KB

Report and appendix attached.

Additional documents:

Minutes:

The Sub-Committee received the performance report for the fourth quarter.

 

Members noted that housing complaints answered on time had reduced from quarter 3 to 85% which was below the target of 95% due to a shortage of staff, repairs right first time was above the target and repairs completed by the main contractor was below the target of 95% due to the backlog that had built up during the COVID-19 pandemic. The Sub-Committee also noted that arrears over debit was below the target but was good compared to other Councils, and Universal Credit arrears had reduced due to a reduction of households in the borough on Universal Credit.

 

Members noted that the Council had received its highest number of housing applications and no evictions or bailiff services were carried out during the pandemic and a 50% increase of members’ enquiries.

 

The Sub-Committee then received information on the flooding the occurred in the Borough and noted that 54 council properties had been affected, 30 had been flooded with the other 24 having damage to roof leaks. It was noted that 7 households had to be accommodated in hotels paid for by the Council.

 

The Sub-Committee noted the report

41.

WORK PROGRAMME

Members are invited to suggest items for the Sub-Committees work programme.

Minutes:

The Sub-Committee put forward suggestions for future items and noted that future suggestions can be sent to the Chair or the Clerk.