104 Update of the complaints policy and process PDF 162 KB
Additional documents:
Decision:
Cabinet approved the Update of the Complaints and Compliments Policies and Procedure as contained in the Supplementary report.
Minutes:
Cabinet was presented with the Complaints and Compliments Policies and Procedure
Report was introduced by the Leader of Havering Council, Councillor Ray Morgon
Cabinet approved the Update of the Complaints and Compliments Policies and Procedure as contained in the Supplementary report.