Issue - meetings
Update of the complaints policy and process
Meeting: 19/07/2023 - Cabinet (Item 104)
104 Update of the complaints policy and process 
PDF 162 KB
Additional documents:
- 10.1 Appendix 1 Draft Complaints policy Draft V0.4, item 104
PDF 806 KB
- 10.2 Appendix 2 Proposed Changes to the Complaints Policy Consultation Analysis, item 104
PDF 468 KB
- 10.3 EqHIA Complaints & Compliments, item 104
PDF 1 MB
- 10.1 SUPP Complaints CABINET 2023 V0.5, item 104
PDF 509 KB
Decision:
Cabinet approved the Update of the Complaints and Compliments Policies and Procedure as contained in the Supplementary report.
Minutes:
Cabinet was presented with the Complaints and Compliments Policies and Procedure
Report was introduced by the Leader of Havering Council, Councillor Ray Morgon
Cabinet approved the Update of the Complaints and Compliments Policies and Procedure as contained in the Supplementary report.