Report attached.

Officers representing the UTC management explained that their contract had commenced on 1 July 2020. The centre was led by GPs with the support of Urgent Care Nurse Practitioners. Patients were screened on entering the UTC and directed to A & E if necessary but more than 65% of attendees were treated at the UTC.

The Harold Wood UTC was open 0800 – 2200 and took patients up to 2100, seven days per week. There had been a rise in activity and around 90% of attendees at Harold Wood UTC were from Havering. Contract requirements at the UTC had to be maintained, even with Covid requirements.

Extra nursing staff and GPs had been introduced in order to reduce waiting times. Streaming at the front door had been introduced to prioritise the most seriously ill patients. Noone was refused entry to the UTC without being offered an alternative source of treatment or advice. Temperature tests on arrival would only be carried out to get information in order route patient correctly.

The Sub-Committee noted the position.