Issue - meetings

Children, Adults & Housing, Learning & Achievement Annual Complaints Report 2014/15

Meeting: 26/11/2015 - Adjudication & Review Committee (Item 8)

8 Children, Adults & Housing, Learning & Achievement Annual Complaints Report 2014/15 pdf icon PDF 23 KB

Officers will present the Learning & Achievement Annual Report to the Committee

Additional documents:

Minutes:

The Committee had before it a report concerning the complaints report submitted to the Children and Learning Overview and Scrutiny Committee on 9 September 2015.  Members stated that they were satisfied with the contents of the report and had no questions to ask officers, but thanked them for the effort involved in ensuring complaints were dealt with appropriately and were satisfied that the report showed that overall the direction of travel was in the right direction and the outlook was positive.

 

The report reminded Members that Maintained Schools and Academies had their own complaints procedures which were dealt with through their Governing Bodies and were not included within the report.  In addition, schools admissions and exclusions were dealt with through a statutory appeals process and therefore were also not included in the report.

 

The Committee duly noted the report.