Issue - meetings

Report and appendix attached.

The report and attached presentation provided Members with an overview of the Council’s performance against the performance indicators selected for monitoring by the Sub-Committee. The presentation highlighted areas of strong performance and potential areas for improvement.

Five performance indicators had been included in the presentation. However a Red, Amber and Green (RAG) rating, was only available for one indicator.

The RAG rating available was for the response rate for Penalty Charge Notices (PCN) challenges and representations.

The presentation also highlighted improvements to air quality in the borough, Houses in Multiple Occupation (HMO) licences issued, HMOs enforced against and the total number of PCNs issued.

During discussions Members wished to raise concerns that seemed to be some confusion relating to Sunday car parking charges and that some payment machines throughout the borough appeared to be showing conflicting information relating to parking charges. Members also questioned as to why some of the payment machines had been covered up and were no longer in use.

In response officers advised that there was currently a procurement process in place to replace the payment machines through another provider who would provide a greater service and replace the existing machines that were at the end of their usable life.

Officers undertook to check to ensure signage was correct on all machines and provide some further information for Councillors on parking charges so that Councillors could inform residents more accurately.

The Sub-Committee noted the contents of the report and the presentation.