Issue - meetings
ESTABLISHMENT OF A TOPIC GROUP
Meeting: 06/02/2019 - Overview & Scrutiny Board (Item 23)
23 ESTABLISHMENT OF A TOPIC GROUP 
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Minutes:
The Board were requested to formally agree to the creation of a topic group to allow greater scrutiny of the customer complains procedure.
The Board RESOLVED:
1. To agree to the formation of the topic group and sought volunteers to participate on the topic group.
2. That an initial meeting of the topic group be convened with the objectives of the group’s scope and meeting schedule for approval by the Board.